How fees work
Which plan pays for which part of a visit, and what you pay yourself.
Insurance we work with
A routine eye exam is billed to a vision plan. A visit for an eye problem, a check on an eye condition or a follow-up is billed to medical insurance. Many visits include both, and we bill each part to the plan that pays for it.
Vision plans: routine exams, glasses and contact lenses
Medical insurance: eye problems, checks on an eye condition and follow-ups
State coverage for children (Medicaid): call us and the front desk checks it
Employer and school plans: ask us to check yours
If you pay yourself
If you pay yourself, the front desk tells you the fee for the visit before you start. Fitting fees, lens coatings and replacement lenses are billed separately, and we say so up front. We don't promise a price before the doctor has seen your child.
Receipts for reimbursement
Ask for an itemized receipt and send it to your plan. Whether the plan pays you back is up to the plan.
An estimate in advance
If you are paying without insurance, we give you a Good Faith Estimate in writing before your visit. Ask for it when you call. If a bill comes to $400 or more above that estimate, you can dispute it.
Your rights under the No Surprises ActChecking your benefits
The front desk checks your benefits before the visit when we can, and asks you to confirm with your plan too. Your plan makes the final decision on what it pays.
What the first visit includes
A first visit is a full eye exam for your child, from about 20 minutes for a baby to about 45 for a teen, billed to the plan that pays for it. You always get a copy of any prescription.
Your prescription is yours
After the exam and fitting we give you a copy, with nothing to buy first. Fill it here or anywhere you like.
Questions about paying
Why was part of my visit billed to medical insurance?
When the doctor looks into a problem with the eyes, that work is medical, so it goes to medical insurance. The routine part of the visit goes to your vision plan.
How much will my child's visit cost?
It depends on your plan and on what the doctor does. Call us, and the front desk checks your plan and tells you before the visit.
Can I use a receipt with my plan?
Ask the front desk for an itemized receipt. Your plan decides whether it pays you back.
Ready to book a visit?
Send us your name and number, or call. We will find a time that fits your family's week.